Floship Portal Updates
Portal UI Update
15 August 2023 – A brand new UI experience has been made available on to the Returns services. These enhancements will provide our customers with advanced returns features and whilst simplifying end-user functionality.
RMA Returns
RMA Returns will be enabled for clients that have an agreed SOP that agrees to Floship receiving their customers’ returns. This feature will be apparent in the form of the button “Return Order”.
By clicking this button, you will be presented with two options:
- With Label (Floship-generated returns label)
- Without Label (for client-created returns labels)
Client-initiated returns orders will be signified by the prefix “RMA” in the system whilst returns initiated by Floship for courier returns will adopt the prefix “R”.
If you have any questions or concerns about this feature, please reach out to your Account Manager for further assistance.
Automation Rule Enhancement
- Automation rule options are now available, which further enhance the flexibility of SKUrelated settings and overall automation flow.
- Automation rule option to auto-select a courier based on the shortest delivery time from a set of couriers.
- Automation rule to ship from the different warehouse in a case of out of stock at one warehouse.
Multicurrency
Clients now have the option of selecting their preferred currency for displaying values of the order items on Cl and AWB. Currencies that are not supported by the courier will be shown in USD.
Public API
Floship’s public API is now stored at the postman platform for better usability.
All One Platform
The new fully integrated model redefines a simplified, all-in-one, logistics solution. eCommerce businesses can now manage many brands under a single account.
Apr 12 | DHL Go Green Support
Go Green! Floship now supports green labels for Carbon Neutral shipment with DHL. To learn more about the services and pricing, please reach out to your Account Manager.
Apr 12 | New OMS Integration
Zoho Inventory integration is now available on Floship Portal.
Apr 1 | New Marketplace Integration
Floship now supports integration with BrightPearl OMS and Etsy Marketplace. View the full list of available integrations here
Mar 22 | Cancelled and Refund Order Sync For Shopify
Floship system now supports syncing of Cancel/ Partial Refund SKU’s from Shopify for orders in Pending approval state.
This feature allows modifying and syncing the order automatically in the Floship system if the order is canceled or partially refunded in Shopify.
